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Frequently Asked Questions

How do you charge the bag?

The bag itself charges wirelessly with the included MINOIS wireless charger. Simply place it in the center of the wireless charger. The small light on the wireless charger fades on and off while charging.

Can you charge the bag with a wire as well?

Yes, you can open the zipper pocket inside the bag and charge the battery directly with a USB-cable.

How long does the battery of the bag last?

The bag’s battery lasts for a week, unless you charge your phone intensively, then you have to recharge the bag after a day.

Is the bag heavier because of the extra electronics?

The bag is not heavier than a conventional handbag. The weight of the electronics is negligible compared to the weight of the bag itself.

Can I charge any type of phone?

MINOIS bag is capable of charging any type of phone or tablet (Android or Apple). You can use your own charging cable that came with your phone.

Can the bag be taken on the plane?

You can take the bag on the plane. When flying with your MINOIS bag, airport staff may require you to unplug the battery within your bag. To do so, open the large zipper pocket and unplug the cable from the MINOIS powerbank. You can then take your MINOIS bag on the airplane as carry-on luggage. All MINOIS bags comply with the IATA and ICAO smartbag recommendations.

What is your advice for leather care?

All our bags have a special coating to protect the leather from scratches. To protect the leather against weather conditions you can use an anti-rain protector spray, which leaves a fine protective film on the surface of the bag. For optimal protection spray once every 6 months.

If the leather becomes dry, use leather conditioner to moisturize it.

What's in the box?

All Minois bags come with the Minois wireless charger, a bio-cotton dustbag and a luxury giftbox. We also include the user manual booklet for all details on how to use the bag.

How do I turn off the light inside the bag?

The light in the bag turns on automatically when you open the bag and also turns off automatically when you close the bag. The light also turns off automatically when the bag is open for more than a minute to save battery power.

How do I charge my phone from the bag?

Inside the bag there is a USB port to charge your phone. You can your own charging cable to charge your phone or tablet.

What is the bag made of?

The bag is made of Italian leather. Our pelletteria is located in the famous Scandicci area in Italy’s famous bag making region. We also source the leather and all other components in the Scandicci area.

What if I have technical problems with my bag?

All bags are handmade and thoroughly tested. If you encounter any technical problems you can contact us and we will help you. Mail us at [email protected].

Can the bags withstand rain?

To protect the leather against weather conditions you can use an anti-rain protector spray, which leaves a fine protective film on the surface of the bag. For optimal protection spray once every 6 months. All the electronics is safely protected inside the bag.

Each MINOIS bag comes with its own manual. To explain how to use and take care of the bag.

Minois manual
Caramel Crossbody
Caramel Crossbody